Marketplace Safety

Prohibited Items and Safety Policy

Khello prioritizes the safety of children and families. The following items are strictly prohibited on the platform.

Last Updated: 10/04/2026

Unsafe Baby Products

Items that fail safety standards including:

  • Recalled products
  • Damaged baby gear
  • Broken cribs or strollers

Expired Products

Products such as:

  • Expired baby food
  • Expired baby formula
  • Expired medicines

Counterfeit Goods

Unauthorized replicas or counterfeit branded products.

Illegal Items

Any items prohibited under applicable laws.

Hazardous Materials

Products posing risk to child safety including:

  • Toxic chemicals
  • Flammable materials

Khello reserves the right to remove listings and suspend accounts for violations.

Report a Violation

Email: support@khello.com.au

Website: www.khello.com.au